Your revenue is the visit. Bazat Tracker is a field service technician tracking app that proves when each technician reached the customer, how long they stayed and how far they travelled, so AMC renewals, breakdown SLAs and travel claims are settled with evidence.
3-day free trial · From ₹249/user/month ($4 outside India) · tracks during shift hours only · Updated October 2026
Live Field View
Service dashboard · today's calls
BAZAT TRACKER
6
Common Visit Excuses, Caught
3
Checks on Every Punch
0
Hours Tracked Off-Shift
The Basics
A field service technician tracking app records when each technician arrived at a customer, how long the job took, which route they took and how far they travelled. Bazat Tracker does this with geofenced customer check-ins, live GPS during shifts, route history and face-verified attendance.
Without it, the job sheet says the quarterly AC service was done, and the travel claim says 70 km. When an AMC customer says nobody came, it's your technician's word against theirs. A technician tracking app replaces that with a record.
It's also called an AMC service engineer tracking app or field service technician tracking software. It sits alongside your ticketing tool; it doesn't replace it.
What service teams track with it
Key Facts
Features
Proof of every visit, the time spent there and the distance travelled to get there.
Every AMC customer gets a geofence. Technicians check in and out, so each visit has a verified time, duration and location.
In practice: At renewal time you show the customer every visit, not a stack of job sheets.
Verify employee visitsSee every on-duty technician on one map and send the nearest one to a breakdown.
In practice: A lift breakdown goes to the technician 2 km away, not whoever picks up the phone.
Field staff tracking appThe full route for each day, with stops and GPS distance, for fair travel allowance.
In practice: A 70 km claim is checked against the 44 km actually travelled.
Employee route trackingCheck-ins made outside a customer's geofence are flagged for review instead of silently accepted.
In practice: A visit logged 300 m from the customer's address shows up in review.
GeofencingA face match with liveness on every punch, at the service centre or the first customer.
In practice: Every day has a real start time, even when the technician starts on site.
Face attendance appPunch-in, visits, time at customers and distance per technician, without chasing reports.
In practice: Effort per AMC contract is visible when it's time to re-price it.
Reports and exportsArrival, departure and duration for every PPM, breakdown or install.
Mock-location apps and rooted phones are detected and flagged.
Basements, plant rooms and lift shafts are covered; data syncs later.
Leave, overtime, PF/ESI and payslips from verified attendance.
A Technician's Day
Technicians install the Android or iOS app on their own phone. Coordinators follow every call live on the web dashboard.
At the service centre or the first customer.
Coordinator picks the closest technician from the live map.
Arrival, departure and duration recorded inside the geofence.
Travel between calls logged for allowance.
Visits, time on site and distance on the dashboard.
At the service centre or the first customer.
Coordinator picks the closest technician from the live map.
Arrival, departure and duration recorded inside the geofence.
Travel between calls logged for allowance.
Visits, time on site and distance on the dashboard.
Shift hours only. Location is recorded from punch-in to punch-out only, so technicians' personal time stays private. See our privacy policy for how location data is handled.
Sound Familiar?
AMC contracts are renewed or cancelled on whether visits really happened. Here's what the job sheet says, what the data shows, and how Bazat Tracker catches it.
What GPS Actually Shows
Only 3 of the 5 customer geofences show a check-in.
How Bazat Tracker Catches It
Check-in and check-out at the customer's geofence build a verified visit history per AMC customer.
Who It's For
From the coordinator dispatching a breakdown to accounts settling the travel claim.
Visit history per AMC customer, ready for renewals and disputes.
One punch, quick check-ins, and travel paid on real distance.
Send the nearest technician to every breakdown from the live map.
Answer "nobody came" with a timestamped visit record.
Approve travel allowance against the recorded route.
Verified attendance and overtime flow into payroll.
Know The Difference
Field service management (FSM) software runs tickets and schedules. Bazat Tracker proves the visit, the time and the distance behind them.
| Capability | Paper Job Sheets | Typical FSM Software | Bazat Tracker |
|---|---|---|---|
| Customer visits verified by geofence | |||
| Arrival time and time on site | |||
| Live map for nearest-technician dispatch | |||
| Route history and travel allowance | |||
| Face-verified attendance and fake-GPS detection | |||
| Leave, payroll and payslips | |||
| Ticketing, quotes and spare parts |
Partial = available in some tools, or only without identity, anti-spoofing or approval checks.
Honest Fit
Bazat Tracker doesn't manage tickets, invoices or inventory. Keep your FSM or ticketing tool for that.
It tracks technicians' phones during shifts, not service vans around the clock.
If technicians never leave the workshop, a simple attendance system is enough.
Pricing
Bazat Tracker is priced per user per month, with visit verification, route tracking, attendance and payroll included. Try it free for 3 days with your own team, or book a demo to walk through your setup.
Starts from
₹249 /user/month
Yearly billing in India · $4/user/month elsewhere. Shorter terms carry a one-time setup fee — see the pricing page for every plan.
Software that verifies where service technicians and engineers go during the working day: attendance, live location, customer visit check-ins, time at each customer, travel distance and daily reports.
Yes. Each check-in and check-out at the customer's geofence is recorded with a time and location, building a visit history per customer you can share when a visit is disputed.
Yes. The live map shows every on-duty technician's current location, so the nearest one can be sent to an urgent call.
From the technician's actual GPS route for the day, so travel allowance is based on real kilometres, not the figure written on a claim.
No. Bazat Tracker covers attendance, location, visit proof, travel and payroll. It can run alongside the tool you use to assign and close service tickets.
We'll show a verified customer visit, nearest-technician dispatch, a technician's travel history and the daily work report.